Frequently asked questions
When will I get my order?
All orders are shipped via Royal Mail 2nd Class, which typically takes around 3 working days for delivery.
For subscription orders, dispatch takes place on the 3rd day of each month.
For one-off purchases, we do our best to prepare and send your order as quickly as possible.
Once your order has been dispatched, you’ll receive a confirmation email with tracking details and further information.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
How much does shipping cost?
Royal Mail 2nd Class Shipping is free.
Upgrading to First Class is available at an extra charge
Do you deliver to outside the UK?
Yes, we deliver outside the UK. International shipping is available with an additional fee, which varies by country
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. Simply log in to your account or contact us, and we’ll guide you through the process.
Can I change my subscription from one bundle to another?
Certainly! You can change your bundle whenever it suits you—simply contact us, and we’ll update it for you.